Skincare-led businesses, built with discipline.
Strategic advisory for licensed spa and skin professionals, bringing clarity to the back bar, retail systems, and business design.
Skincare is the foundation. Structure determines performance.
Beauty Concierge Global is a strategic advisory rooted in professional skincare, business structure, and disciplined growth. It works with spa owners and beauty professionals who know sustainable growth begins with clarity at the back bar, inside consultation, and across operational decisions.
This is not consultancy driven by volume. It is advisory defined by discernment, engaging selectively with operators prepared to strengthen how they work, not simply expand what they offer.
Sophia Sarantakos, CIDESCO Diplome, brings over two decades of experience across spa operations, professional skincare development, education, and industry leadership. She serves as Global Spa Development & Training Lead for Oxygen Research & Development Inc.
Curated for Treatment Room Results
Proudly Canadian. Reserved for licensed spa and skin professionals.
Oxygen Biological™
Formulated with active oxygen to purify, energize, and renew. A complete range of cleansers, masks, and targeted serums for daily use and post-treatment recovery.
- • Pure oxygen-infused formulas
- • Oxygen time-release up to 12 hours
- • Foundational, high-performance treatments
Bio Oxygenics™ Gold
Infused with 22-karat gold, combining the elegance of luxury beauty with professional-grade efficacy. Ideal for elevated protocols and VIP clients.
- • 22k gold for luminosity and renewal
- • Professional-strength corrective actives
- • Elevates service pricing and experience
Business Refinement for Spa Professionals
For operators ready to change how they work, not to be told they are doing well. Focused business design for modern spa professionals, not generic coaching.
Spa Revenue Intensive
A private advisory session identifying immediate revenue opportunities in consultation flow, retail integration, and client journey design.
Menu Restructure & Positioning
Review and refine your service menu for pricing alignment, bundling, and clear differentiation against local and med-spa competition.
The Complete Practice.
You are booked but not profitable. Retail sits untouched while your clients buy the same actives at a beauty retailer. One review lands badly and you spend three days composing a reply. You post constantly and nothing converts.
Four workbooks, one for each of those problems. By the end you will have priced your services on provable value, moved retail without selling, a standing response to every review that arrives, and a digital presence built to hold attention. Each arrives with its own audio companion from The Strategy Room and a slide deck for quick reference.
The Value Equation
Audit your retail and service menu for provable value, build content that earns trust through transparency, and script consultations that position you as a guide rather than a salesperson. Four chapters, each with a worked example and fill-in worksheet.
The Quiet Upsell
Your clients already spend on the products you sell, just elsewhere. A full business diagnostic, nine growth opportunities drawn from real client work, and a six-month prioritization worksheet organized around the room, the system, and the market.
The Standing
Ready-to-use response scripts, a decision framework for when to respond publicly or flag for removal, scripts for harder situations, a service-versus-response self-audit, and a weekly review log to catch patterns early.
Mastering Digital Branding
A complete rebuild for where the industry stands now. Across seven chapters: becoming a recognized authority rather than another feed to scroll past, how social commerce has changed the platforms you already use, speaking differently to Instagram, Facebook, and TikTok, where AI genuinely helps and where it works against you, and building a presence that holds up when a platform changes overnight.
The workbooks cover visibility, retail, and reputation. For the operational work, menu structure, consultation flow, and team performance, book a consultation.
Google Business Profile for Beauty Professionals™
Every practitioner has one. Almost nobody has built one. The few who did are taking the bookings, and a spa with 150 reviews will always outperform one with 15, even at the exact same star rating.
Most treat the profile like a passive map pin: an address, some hours, maybe a photo from two years ago. The businesses booked solid are running it as what it actually is, a free sales channel working around the clock, converting searchers into clients before a single message is sent.
The gap between those two businesses is not luck, budget, or location. It is whether someone built the profile with intent.
This is the system for doing that. Fifty-one pages of framework, formulas, and scripts, with no vague advice to optimize your listing. Only the specific moves that change how Google, and your future clients, see you.
The workbooks teach you the work. This one hands you the channel.